Felipe Borecki · Interpreting & Translation Services · GISA No. 32188035 · Version: January 2026
These Terms and Conditions apply to all interpreting and translation services provided by Felipe Borecki. By placing an order, you accept these terms.
ISO 17100 Quality standards for translation services
These General Terms and Conditions (GTC) apply to all interpreting and translation services provided by Felipe Borecki (hereinafter "Service Provider"). They are an integral part of all contracts between the Service Provider and the Client. Any conflicting terms of the Client shall not apply unless expressly agreed to in writing by the Service Provider.
(1) Interpreting Services: Simultaneous, consecutive, negotiation, and telephone interpreting (OPI) in the language combinations Portuguese/Spanish ↔ German/English.
(2) Translation Services: Specialized translations for medical, legal, and technical documents in the aforementioned language combinations. Translations comply with ISO 17100 quality standards.
(3) The specific scope of services, date, location, and fee shall be determined in the respective written order confirmation (email is sufficient).
(4) Additional services (e.g., layout adjustments, DTP, certifications) shall be separately agreed upon and invoiced.
(1) Orders require written confirmation by the Service Provider. Confirmation by email is sufficient.
(2) For interpreting assignments, a lead time of at least 48 hours is required to ensure optimal preparation.
(3) Short-notice assignments with a lead time of less than 24 hours are subject to a 30% express surcharge on the agreed fee.
(4) The Service Provider reserves the right to decline any order without stating reasons.
(1) Fees are based on the Service Provider's current price list or individual agreement. The price list is available upon request.
(2) Interpreting assignments are billed based on time. The minimum billing unit is 2 hours. Travel time, preparation time, and waiting time may be charged additionally as agreed.
(3) Translations are billed per standard line (55 characters including spaces) or per word. Calculation is based on the target text. For large projects, an advance payment of up to 50% of the order value may be required.
(4) Travel expenses, accommodation costs, and other out-of-pocket expenses are invoiced separately based on actual costs.
(5) Invoices are payable within 14 days of invoicing without deduction. Late payment may incur reminder fees of €5.00 per reminder.
(6) In case of payment default, default interest of 9.2 percentage points above the base interest rate shall be charged.
(1) Cancellations up to 48 hours before the assignment: free of charge.
(2) Cancellations between 24 and 48 hours before the assignment: 50% of the agreed fee.
(3) Cancellations less than 24 hours before the assignment or client no-show: 100% of the agreed fee.
(4) The Service Provider is entitled to withdraw from the contract in case of illness or other unforeseeable events. In such cases, the Service Provider will make reasonable efforts to provide a qualified substitute. If no substitute is available, the Client shall have no claim for damages.
(1) The Client undertakes to provide the Service Provider with all documents and information required for the execution of the order in a timely manner.
(2) For interpreting assignments, relevant documents, agendas, or background information should be provided to the Service Provider in advance where possible.
(3) The Client ensures that for remote interpreting assignments, a stable internet connection and suitable technical equipment are available.
(4) The Client is liable for damages arising from late or incomplete submission of documents.
(1) The Service Provider undertakes to maintain strict confidentiality regarding all information obtained during the course of the assignment in accordance with Section 10 of the GISA Act and professional regulations.
(2) This confidentiality obligation continues after the termination of the contractual relationship.
(3) The processing of personal data is carried out in compliance with applicable data protection regulations (GDPR). For more information, please see the Privacy Policy.
(4) The Service Provider is entitled to engage subcontractors to fulfill the order, provided they are bound to confidentiality.
(1) The Service Provider is liable for intent and gross negligence in accordance with statutory provisions.
(2) In case of slight negligence, the Service Provider is only liable for typical, foreseeable damages that may arise within the scope of the contractual service.
(3) In case of slight negligence, liability is limited to the amount of the respective order value, but not exceeding €5,000.00 per damage event.
(4) For translations: Complaints must be submitted in writing within 7 days of delivery. The Service Provider has the right to remedy the defect within a reasonable period.
(5) The Service Provider is not liable for damages arising from the use of the translation in a context other than the agreed one.
(1) Translations remain the property of the Service Provider until full payment of the agreed fee.
(2) Upon full payment, the usage rights to the translation are transferred to the Client. The Client receives a simple right of use for the intended purpose.
(3) The transfer of translations to third parties for commercial use requires the prior written consent of the Service Provider.
(4) The Service Provider retains the right to use the translation as a reference for their services, provided no confidentiality agreement prevents this.
(1) The place of performance for all services is Graz, Austria.
(2) The place of jurisdiction for all disputes arising from this contractual relationship is Graz, Austria, provided the Client is a business entity, legal entity under public law, or public-law special fund.
(3) For legal disputes with consumers, the statutory place of jurisdiction applies.
Should individual provisions of these GTC be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid regulation that comes closest to the economic purpose of the invalid provision.
The Service Provider reserves the right to amend these GTC. Amendments will be communicated to the Client in text form at least 4 weeks before their effective date. If the Client does not object within 2 weeks of receipt of the notification, the amended GTC shall be deemed accepted.